Is the Prepaid VISA or Mastercard a Debit or Credit Card? Russell Da Silva July 20, 2021 16:16 In this article Your Prepaid VISA or Mastercard may be used for either a Debit or Credit transaction. Debit transactions require a 4-digit PIN. You may create or change your PIN using the self-service options by calling 877-448-4438 and selecting option 3. Related articles Can I withdraw cash (ATM) or send cash (i.e. Venmo) with my VISA or Mastercard Gift Card? Do gift cards expire? Card not working - common reasons and generally prohibited use Using my remaining balance What happens if I return or cancel a purchase made using my Prepaid VISA or Mastercard? Comments 0 comments Article is closed for comments.