Given the financial nature of our product and the associated costs of creating and managing balances, both physical and virtual gift card purchases are non-refundable. Similar to purchasing a gift card in a store, online gift card sales are final, and refunds are not available. The terms of sale are consistently accessible on our website.
If you encounter any issues with the processing or delivery of your gift card(s), please reach out to our support team, providing your order details for prompt resolution.
To contact us, please use the chat icon at the bottom right of this page.
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