Purchase or Transaction Declined

  • Why is my card not working? plus icon minus icon
    • Is your gift card not working or being accepted for purchases? If your card is not working, it may be due to one of the following reasons: Your card is not activated. Your card is expired. You ha... See more
  • Pre-Authorization Holds & Releases plus icon minus icon
    • When using your card at certain locations, a pre-authorization charge may automatically be added to your bill. We see this happen most often when using your card at a restaurant, salon, gas station... See more

Corporate Small Bulk Orders (up to 50 cards and value of $10,000)

Corporate Bulk Orders (50+ cards or order value $10,000+)

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